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Testimonials

Keith Barthold

Keith Barthold

CEO, DKBinnovative

“Engaging in both the Project and Design Desk Fuel Programs has been a game changing business decision for DKBinnovative. We needed to continue to be able to grow MRR, and trust that the professional services team could effectively manage the ensuing workload. Howard assured us that by engaging in his programs, we would quickly achieve better financial results and see a dramatic increase in engineer billing and utilization rates. He was right!  Upon engagement, it was easy to recognize the breadth of industry experience that Howard possesses and how his tools and processes would ultimately level-up our team AND our bottom line. So far, the outcomes have exceeded our expectations. We have seen a major increase in engineer billing, and with Design Desk Fuel we now have a significant and sustainable project backlog. There are a lot of professional services consulting programs in the MSP space; Howard’s programs are among the few that demonstrate an immediate and tangible ROI.”

Gary Pica

Gary Pica

CEO, TruMethods

“Howard Borochaner has been my business partner in two successful MSPs over the past 20 years. His experience as an operational leader was a key to our success. Delivering professional services projects to your MSP customers is a critical element of best in class profitability. Howard’s process driven approach will make an immediate and dramatic impact in terms of increasing professional services revenue and delivering projects more profitably.”

Bob Penland

Bob Penland

CTO, ThuMethods

"Howard has vast experience in leading small, medium and large businesses operations. His steady approach to management, attention to detail, and pleasant demeanor are what I enjoyed most about working with him for over 14 years. His leadership style is goal oriented and he has done a great job of illustrating these goals to the operational teams he has built and coached. His orientation toward goals and steady demeanor are perfectly suited for the rigorous demands of the IT services industry. Howard has unique knowledge that can help MSPs improve service efficiency and profitability. The perspective he brings to an organization on how to build world-class processes is invaluable. Howard has vast experience in leading small, medium and large businesses operations. His steady approach to management, attention to detail, and pleasant demeanor are what I enjoyed most about working with him for over 14 years. His leadership style is goal oriented and he has done a great job of illustrating these goals to the operational teams he has built and coached. His orientation toward goals and steady demeanor are perfectly suited for the rigorous demands of the IT services industry. Howard has unique knowledge that can help MSPs improve service efficiency and profitability. The perspective he brings to an organization on how to build world-class processes is invaluable."

chris

Chris Milzarek

Project Manager, DKB Innovative

“Working with Howard Borochaner is a real pleasure. There are so many advantages to working with him, but mostly it is having the ability to lean on his experience and perspectives. Howard can easily connect the dots between all aspects of the MSP operational model so that the bigger picture can be seen. This is extremely valuable because when both high-level theory and daily operations are understood, the concepts and theories of project management and business operations come together to make a stronger and more stable company.

Though Howard’s Project FUEL program, I did not have to reinvent the wheel to build my company’s Professional Services department. Howard’s methods and tools were refined and easy to implement. With all the training programs, classes, and tutorials that are available to project managers in IT, there is nothing more valuable than what Howard brings to the table. His experience is unmatched.”

George Mach

George Mach

CEO, Apex IT Group

“Howard’s leadership helped transform and grow the Apex organization, more than tripling revenues during his time at Apex. He was instrumental in building an operational machine capable of rapid onboarding of new customers and providing impeccable support to the client base.

Howard is creative, and due to his wealth of industry knowledge and experience, was always willing and able to roll up his sleeves to be a contributor and problem solver. He built and institutionalized operational process for multiple service delivery areas within the business and coached our staff members to consistently perform at their best.”